We’re honored to receive three #1 Client Rated awards from the 2019 Black Book Market Research surveys.

Black Book Market Research is the leader of unbiased healthcare technology and services research. Their independent industry benchmark studies, innovative data and analytics provide impartial insights to the quality of vendor work and client satisfaction.

“This back-to-back recognition from Black Book’s healthcare community research gives clear indication that our focus on our clients success and QUALITY of the relationship are the most important factors in our engagements. We’re thrilled, and very thankful to the support from our clients nationwide,” shares Charlie Cook, President of Orchestrate Healthcare.


About Black Book Market Research
Founded in 2002, Black Book has a ubiquitous presence in healthcare IT evaluation. The firm has deep roots in the industry with their Rankings branch dedicated to healthcare, research, and client experience polling.

Black Book aligns with KLAS in its focus on rankings but unlike KLAS, it does not ask vendors for lists of their customers, instead building lists themselves. Their investigative, vendor-agnostic approach has a reputation for being unbiased and can be a useful tool in going beyond CIO staff and understanding the opinion of a more robust list of user groups.